This policy explains what personal data Drainage Quotes collects when you request quotes, how we use it, and the rights you have. This is placeholder content for the design prototype and is not legal advice — replace it with your own reviewed policy before going live.
Who we are
Drainage Quotes (drainage-quotes.co.uk) operates a lead-matching service that connects UK homeowners with verified local drainage specialists. We are the data controller for the information you submit through this website.
What we collect
When you request quotes we collect the details you provide — typically your postcode, the nature of your drainage enquiry, your name, email address and phone number. We also collect standard technical data such as your device type and pages viewed, via cookies and analytics.
How we use your information
We use your enquiry details to match you with up to three verified local specialists so they can provide quotes. Your phone number is shared with those matched specialists so they can contact you about your job. We do not sell your data or broadcast your enquiry to the wider market.
Who we share it with
We share your enquiry only with the (up to three) specialists we match you with, and with trusted service providers who help us operate the website — for example hosting and analytics. We never sell your personal data.
How long we keep it
We retain enquiry data only as long as necessary to provide the service and meet our legal obligations, after which it is deleted or anonymised.
Your rights
Under UK GDPR you have the right to access, correct, delete or restrict the processing of your personal data, and to object to it. To exercise any of these rights, contact us using the details below. You can also complain to the Information Commissioner's Office (ICO).
Contact
Questions about this policy or your data? Email privacy@drainage-quotes.co.uk and we'll respond promptly.